Privacy Policy

Effective Date: 2025

At Fairfield Plumbing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the New Zealand Privacy Act 2020. We may collect personal information when you contact us via phone, email, or our website, request a quote or service, or subscribe to our newsletter. This may include your name, contact details, service details, and any other information you provide voluntarily.

We use this information to provide and manage our plumbing and gas-fitting services, respond to inquiries, schedule and complete service requests, send invoices, process payments, and comply with legal requirements. We do not sell or rent your information; however, we may share it with service providers such as payment processors and IT support, regulatory authorities if required by law, and debt collection agencies if necessary.

We take reasonable steps to protect your information from unauthorized access, misuse, or loss through secure storage, restricted access, and regular security updates. However, no online transmission is entirely secure. Under the Privacy Act 2020, you have the right to access your personal information, request corrections, withdraw consent for marketing communications, and lodge a complaint with the Office of the Privacy Commissioner if necessary.

Our website may use cookies and third-party analytics tools to track interactions and enhance user experience. You can disable cookies through your browser settings. Additionally, our website may contain links to third-party sites, for which we are not responsible. Please review their privacy policies before providing personal data.

If you have any questions or wish to exercise your privacy rights, please visit our Contact Us page. We may update this Privacy Policy periodically, and any changes will be posted with an updated effective date.